Account plans
Win more business from existing clients
Clients like to buy from people who understand their business.
A good plan helps your sales talent perform. CAP helps manage existing clients and grow
revenue by concentrating sales effort on supporting your client’s business strategy. CAP follows
a simple four stage approach:
1. Research
If you lack the in-house resources, we produce a research pack to ensure your sales team has
the information they need to understand your client’s business.
As an option this can be prepared in a mind map format which is particularly effective when
sharing plans with clients.
2. Workshop
A simple structured workshop designed to:
•
analyse the pain points of your client’s business
•
identify initiatives your client will finance to develop his business
•
map your client’s likely investment against your solution set
•
develop an initial action plan.
3. Validate with Client
Best practice is to validate account plans with the clients concerned – correctly handled this is
one of the most powerful relationship-building and account development techniques.
4. Refine and Execute
Once validated with the client the plan should be adjusted as necessary. Very often your client
will advise you where you would probably be wasting effort and even suggest new
opportunities.